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Comparing payment processor options

Updated: Jul 09, 2014


  • You can use Eventbrite Payment Processing, PayPal, or Authorize.net (U.S. only) to accept credit card payments for your event.
Note

Note: The payment processors available to you may vary depending on which currency you use. See what credit cards can be accepted in your country with each payment processor option.

Tip: In addition to accepting online credit card payments, you can accept checks or cash by setting up offline payment options.

 

Eventbrite Payment Processing

Eventbrite Payment Processing is the default way to accept ticket/registration payments online (and the smoothest experience for both you and your attendees).

- Attendees stay on the Eventbrite site to complete their purchase (easy for them), and there's a significantly higher attendee purchase conversion rate than PayPal (more sales for you). See the checkout process.

- The processing fee is just 3% of the value per transaction in U.S. dollars (3.5% internationally), and all fees are collected automatically (no monthly invoices to pay). Learn more about fees.

- There's nothing to set up—just tell us how you'd like to be paid (direct deposit or check for events in USD), and we'll send it along 5 days after the event. You can also request an advance payout.

- We're PCI compliant, so you know your transactions are secure.

- Refunds are easy to handle, and all fees are returned.

- Some Eventbrite features are only available when you're using Eventbrite Payment Processing—like Reserved Seating.

Pro Tip: Events in Germany and Austria can use SOFORT to accept payments in combination with Eventbrite Payment Processing and events in The Netherlands can use iDEAL to accept payments with Eventbrite Payment Processing.

 

PayPal

PayPal can be used for events in any country Eventbrite Payment Processing is available, and it's currently the only payment processor for Eventbrite organizers in Italy and Portugal.

- Attendees are redirected to PayPal's website to complete their purchase (they're often prompted to log in to PayPal to pay with a credit card—see the PayPal purchase process here).

- The PayPal processing fee is 2.9% plus $0.30 per transaction in USD (fees vary by country/currency and are subject to change at PayPal's discretion).

- We'll invoice you for the Eventbrite service fee you collect for the tickets you sell each month.

- Only the Eventbrite service (not PayPal's processing fee) can be passed on to your attendees, and PayPal doesn't return their full fee if you process refunds.

- Provide your PayPal email address to start accepting payments and to get paid. (If you're a new PayPal user, you'll need to follow PayPal's instructions to verify your account before you can receive any money into your bank account.)

- Funds are deposited into your PayPal account immediately after a purchase is completed, although it may take a few days for the funds to show in your bank account.

 

Authorize.net

Only U.S. events can use Authorize.net as a payment processor.

- The processing fee varies based on gateway fees and applicable discount rates.

- You can use your existing merchant account.

- Mobile orders: Be sure that your “Security Settings” are setup to allow for mobile orders by selecting “Allow” under “Address and ZIP Code Responses.”

- Update your Transaction Format Settings for your Virtual Terminal so that there are no fields required under Payment Form. Also, be sure that no fields are set to require under the general Form Fields section.

- Ensure that attendees receive their order confirmation emails and tickets (if enabled for your event under Order Confirmation): You'll want to disable the merchant review of transactions in order to make the registration process seamless. This will make it so attendees with accepted and authorized transactions receive an order confirmation email issued to their inbox following registration.

- Make sure that your Authorize.net account is set to Live and test the integration before promoting your event to prospective attendees.

- To activate, call us at 888.541.9753.

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